Expanding the framework for monitor and control in soft systems methodology

Author(s): Grahn, A.

Journal/Book: Syst Practice. 1996; 9: 233 Spring St, New York, NY 10013. Plenum Publ Corp. 469-495.

Abstract: Soft Systems Methodology (SSM) has been criticized for its interpretivistic stance by, among others, Critical systems thinkers. By locating problems inherent in the techniques of SSM, this paper proposes an expanded theoretical framework, concerning measure of performance in the conceptual models. The expansion is based on the theories behind Multi-Modal Methodology and has resulted in a new model of performance indicators for the design.

Note: Article BergvallKareborn B, Univ Lulea, Dept Business Adm & Social Sci, S-97187 Lulea, SWEDEN

Keyword(s): Soft Systems Methodology (SSM); Critical Systems Thinking (CST); Multi-Modal Methodology (MMM); evaluation criteria for design; DESIGN

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