Guidelines for Web data collection: Understanding and interacting with your users
Journal/Book: Tech Commun. 2000; 47: 901 North Stuart St, Ste 904, Arlington, VA 22203, USA. Soc Technical Communication. 397-410.
Abstract: Focuses on exploiting the Web's potential for interactivity between designers and users Offers strategies for getting data from Web site users to support redesign and to build a relationship or sense of community.
Note: Article Ramey J, Univ Washington, Tech Commun Dept, Seattle,WA 98195 USA