Oncology patients' perceptions of quality nursing care

Journal/Book: Res Nurs Health. 2000; 23: 605 Third Ave, New York, NY 10158-0012, USA. John Wiley & Sons Inc. 179-190.

Abstract: The purpose of this study was to analyze theoretically oncology patients' perceptions of the attributes and outcomes of quality nursing care. The grounded theory method as described by Strauss and Corbin (1998) was used. The purposive sample comprised 22 oncology patients being treated at an urban medical center; they were interviewed using a semistructured schedule. Eight attributes of quality nursing care emerged from the data. From the patient's perspective, excellent care was characterized by professional knowledge, continuity, attentiveness, coordination, partnership, individualization, rapport. And caring. In addition, two outcomes of quality care included increased fortitude and a sense of well-being with its constituents of trust, optimism, and authenticity. These findings can inform investigations of how oncology patients may experience ''being well cared-for'' by nurses.

Note: Article Radwin L, Univ Massachusetts, Dept Adult & Gerontol Nursing, Coll Nursing, 100 Morrissey Blvd, Boston,MA 02125 USA

Keyword(s): nursing care quality; oncology patients; grounded theory study

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