Interactional trouble in emergency service requests: A problem of frames

Journal/Book: Res Lang Soc Interact. 1997; 30: 10 Industrial Ave, Mahwah, NJ 07430-2262. Lawrence Erlbaum Assoc Inc. 315-343.

Note: Article Tracy K, Univ Colorado, Dept Commun, Campus Box 270, Boulder,CO 80309 USA

Keyword(s): CALLS