The news delivery sequence: Bad news and good news in conversational interaction

Journal/Book: Res Lang Soc Interact. 1997; 30: 10 Industrial Ave, Mahwah, NJ 07430-2262. Lawrence Erlbaum Assoc Inc. 93-130.

Note: Article Maynard DW, Indiana Univ, Dept Sociol, Bloomington,IN 47405 USA