Planning, implementing and managing CD-ROM services in developing countries

Journal/Book: Electron Libr. 1997; 15: Woodside, Hinksey Hill, Oxford, England OX1 5AU. Learned Information Ltd. 133-142.

Abstract: This paper discusses some issues and challenges which library information systems in developing countries have faced in planning, implementing and managing CD-ROM services. It focuses on the measures taken to solve these challenges in terms of planning, funding, hardware, software, database selection, installation, staff and user training, publicity: use policies and procedures, document non-availability and evaluation. The paper concludes that the implementation of CD-ROM in developing countries will continue growing, and that users will increasingly become more sophisticated and will keep demanding better CD-ROM resources and services. In order to cope with these demands, institutions involved in implementing CD-ROM services will continue pursuing the current trend of adopting resourceful, creative and innovative approaches in tackling the challenges posed by the implementation of CD-ROM. Finally the paper recommends, among other things, that it is crucial to develop a new vision based on a thorough needs assessment to guide library information systems in planning, implementing and developing user-oriented CD-ROM. It is also strongly recommended that a partnership approach between library information systems and relevant departments (like information technology departments), funding organisations, CD-ROM publishers and vendors is crucial for developing sustainable CD-ROM services.

Note: Article Kanamugire AB, King Fahd Univ Petr & Minerals Lib, Reference & Informat Serv, Kfupm 630, Dhahran 31261, SAUDI ARABIA

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