Job accommodations in the workplace for persons who are deaf or hard of hearing: Current practices and recommendations

Journal/Book: J Rehabil. 1996; 62: 633 S Washington St, Alexandria, VA 22314-4109. Natl Rehabilitation Assn-NRA. 27-35.

Abstract: This is a report of two surveys that examine current practices in the provision of workplace accommodations for persons who are deaf or hard of hearing. Results show that situations considered the most difficult for persons who are deaf or hard of hearing are group or multi-speaker situations. However, the majority of accommodations requested and in use are more appropriate for one-on-one communication situations. A limited number and type of accommodations were identified by both workers and employers. It is felt that both employers and workers may lack knowledge about appropriate accommodation options and the benefits derived from providing those accommodations. The following are recommended to facilitate workplace accommodations of employees who are deaf or hard of hearing: (a) increase knowledge about accommodation resource information, (b) develop problem-solving training to help workers identify appropriate accommodation options, and (c) provide workers with skills in using a ''marketing'' approach to request on-the-job accommodations.

Note: Article DL Scherich, Rehabil Res & Training Ctr, Persons WHO Are Deaf H, 4601 W Markham St, Little Rock, AR 72205 USA

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