A model of nonverbal exchange in physician-patient expectations for patient involvement

Author(s): Martin, L. R., Dimatteo, M. R.

Journal/Book: J Nonverbal Behav. 1995; 19: 233 Spring St, New York, NY 10013-1578. Human Sci Press Inc. 207-222.

Abstract: This paper reviews the literature on the nonverbal aspects of physician-patient interaction, focusing on how expectations about patient involvement are conveyed and negotiated by physicians and patients. Important outcomes of this process, such as satisfaction, adherence, and patient health, are examined. A model of physician-patient negotiation involving four interaction styles is presented to examine the negotiation process and the effects of patient involvement on outcomes.

Note: Review MR Dimatteo, Univ Calif Riverside, Dept Psychol, Riverside, CA 92521 USA

Keyword(s): DECISION-MAKING; MEDICAL-CARE; COMMUNICATION; BEHAVIOR; DOCTOR; INFORMATION; PATTERNS; OUTCOMES; PARTICIPATION; SATISFACTION

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