Antecedents and effects of perceived therapist credibility: A meta-analysis

Journal/Book: J Couns Psychol. 1996; 43: 750 First St NE, Washington, DC 20002-4242. Amer Psychological Assoc. 430-447.

Abstract: Published studies examining antecedents or effects (or both) of perceived therapist credibility were subjected to a meta-analytic review to test S. R. Strong's (1968) 2-phase model of interpersonal influence in counseling. Results conformed to the predictions of the model, with therapist credibility cues moderately related to credibility, and credibility strongly related to therapist influence. Cue type was a significant moderator of the relation between cues and credibility. Cue types were also differentially related to influence, but this relation was mediated by cue strength, or the relation of cues to credibility. Tests of differential reactivity among influence measures yielded equivocal results, as did tests of participant involvement as a moderator of the relation between cues and influence. It is suggested that a simple mediational model cannot fully account for the relations among cues, credibility, and influence.

Note: Review WT Hoyt, Iowa State Univ, Dept Psychol, W112 Lagomarcino Hall, Ames, IA 50011 USA

Keyword(s): COUNSELOR SOCIAL-INFLUENCE; ELABORATION LIKELIHOOD MODEL; INTERPERSONAL INFLUENCE PROCESS; MEXICAN-AMERICAN ACCULTURATION; SELF-DISCLOSURE; CLIENT PERCEPTIONS; PHYSICAL ATTRACTIVENESS; NONVERBAL BEHAVIOR; FEMALE COUNSELOR; CULTURAL SENSITIVITY

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